Privacy Policy

Healthwise Pharmacy Privacy Policy for SMS/Text Communications

Effective Date: 5 Sep, 2024

Introduction

Healthwise pharmacy is committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information when using SMS/text messaging to communicate with our customers.

1. Information We Collect

When you provide us with your mobile phone number and consent to receive SMS/text messages, we may collect the following information:
Personal Information: Your name, mobile phone number, and any other information you provide when communicating with us via SMS/text.
Message Content: The content of the messages exchanged between you and Healthwise pharmacy, including but not limited to prescription details, appointment reminders, and customer service inquiries.

2. How We Use Your Information

We use the information collected through SMS/text messaging to:
Send you important updates regarding your prescriptions, health information, and pharmacy services.
Respond to your inquiries and provide customer support.
Send reminders for appointments or other health-related services.
Improve our services and your customer experience.

3. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information only in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our pharmacy, sending messages, and providing customer support, as long as these parties agree to keep this information confidential.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All messages are transmitted using secure communication protocols, and access to your personal information is restricted to authorized personnel only.

5. Your Choices

You may opt out of receiving SMS/text messages from us at any time by replying “STOP” to any message you receive. Once you opt out, you will no longer receive text messages from Healthwise Pharmacy, except for messages necessary for the completion of a transaction you initiated.

6. Changes to This Privacy Policy

Healthwise pharmacy may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

7. Contact Us

If you have any questions about this privacy policy or our practices regarding SMS/text communications, please contact us at:

Healthwise pharmacy

9997 Stedwick Road, Gaithersburg, MD 20886

301-363-2400