Healthwise pharmacy is committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information when using SMS/text messaging to communicate with our customers.
When you provide us with your mobile phone number and consent to receive SMS/text messages, we may collect the following information:
Personal Information: Your name, mobile phone number, and any other information you provide when communicating with us via SMS/text.
Message Content: The content of the messages exchanged between you and Healthwise pharmacy, including but not limited to prescription details, appointment reminders, and customer service inquiries.
We use the information collected through SMS/text messaging to:
Send you important updates regarding your prescriptions, health information, and pharmacy services.
Respond to your inquiries and provide customer support.
Send reminders for appointments or other health-related services.
Improve our services and your customer experience.
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information only in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our pharmacy, sending messages, and providing customer support, as long as these parties agree to keep this information confidential.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.