Privacy Policy

Healthwise Pharmacy Privacy Policy for SMS/Text Communications

Effective Date: 5 Sep, 2024

Introduction

Healthwise Pharmacy is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect information when you choose to receive SMS/text communications from us.

1. Information We Collect

When you provide your mobile phone number and consent to receive SMS/text messages, we may collect:
Personal Information: Your name, mobile phone number, and related details.
Message Content: The content of messages exchanged with Healthwise Pharmacy (e.g., prescription notifications, appointment reminders, service alerts, and customer support).

2. How We Use Your Information

We use SMS/text communications to:
Send updates related to your prescriptions, health information, and pharmacy services.
Provide reminders for appointments or other health-related services.
Respond to customer service inquiries.
Improve our services and enhance your customer experience.

3. Message Frequency and Charges

Message frequency may vary depending on your interactions with Healthwise Pharmacy.
Message and data rates may apply, depending on your mobile carrier plan.

4. Your Consent

By providing your mobile phone number, you expressly consent to receive SMS/text messages from Healthwise Pharmacy.
Consent is not a condition of purchase or receiving services from us.

5. Opt-Out and Help Options

You may opt out of receiving SMS/text messages at any time by replying “STOP”.
For assistance, reply “HELP” or contact us directly at 301-363-2400 or yourhealthwisepharmacy@gmail.com

6. Disclosure of Information

We do not sell, trade, or rent your personal information. We may share limited data only with trusted service providers who help us deliver SMS/text services, subject to strict confidentiality. We may also disclose information if required by law.

7. Data Security

We use appropriate safeguards to protect your personal information. Access to SMS/text records is restricted to authorized personnel.

8. Changes to This Policy

Healthwise Pharmacy may update this Privacy Policy as needed. Updates will be posted on our website with a revised effective date.

9. Contact Us

Healthwise pharmacy

9997 Stedwick Road, Gaithersburg, MD 20886